A Starbucks manager in Queens, NY recently yelled at a customer over a cookie straw. The exchange was caught on video and has gone viral.

How do you react to bed customer service? Share your worst customer service experience! Comment in the section below!

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The Point with Ana Kasparian is a smart and fast-paced panel show giving you a weekly round up of the hottest stories of the week. Each week Ana sits down with some of your favorite hosts from The Young Turks and other interesting personalities that each bring their unique perspectives on everything from news to pop culture.