Hostage taking has been in the news with the surge of ISIS capturing westerners for ransom or murder. The kidnapping boom, how we negotiate with terrorists, and the power of words in negotiation is explored with retired FBI negotiator, Christopher Voss. The influence of religion, the media, and the legality of paying a ransom are all explored in this Crime Time interview, which includes a case study on the 2006 kidnapping of Steven Centanni.
GUEST BIO:
Christopher Voss is the managing director of Institute Security’s Kidnapping Resolution Practice (since 2009) and a consultant with the Triad Consulting Group. He is also an adjunct Professor at USC’s Marshall School of Business. He was previously an adjunct lecturer at Georgetown University’s McDonough School of Business and the founding CEO of the Black Swan Group, a negotiation consulting firm.
A retired FBI agent, from 2000-07 Voss was Supervisory Special Agent in the FBI Crisis Negotiation Unit and the lead negotiator to the US National Security Council Hostage Working Group and the Group of Eight. For his negotiation work Voss has been awarded the Attorney General’s Award for Excellence in Law Enforcement and the FBI Agents Association Award for Distinguished and Exemplary Service.
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EPISODE BREAKDOWN:
00:01 Welcome to Crime Time.
00:10 Introducing Chris Voss, Adjunct Professor, USC Marshall School of Business.
01:15 American policies regarding hostages and their families.
03:35 Can you be prosecuted for paying a ransom?
05:15 How hostage situations are handled by the government.
09:50 James Foley and how families are treated during hostage negotiations.
12:40 What can you do in hostage situations where the aggressors want to be martyrs?
16:30 What role does the media play in these types of negotiations?
20:00 The power of language and phrasing.
23:30 Chris Voss’ insider look at the Steven Centanni hostage situation of 2006.
29:00 How does paying the ransom for hostages affect future negotiations?
32:30 Using ISIS actions to point out inconsistencies in their ideology.
35:50 Thank you and goodbye.